Present the relevant information for cases in context of content-related processes like customer service, loan applications or claim adjudication. A flexible workflow provides consistency across your organization and gives you the insight and control you need to resolve cases.
Our Fairfax solution leverages IBM Case Manager (ICM) to empower a range of business outcomes, including:
- Automated approval processes
- Streamlined permitting, application and licensing processes
- Improved public transparency and participation in government processes
- Centralized content that is current, accurate and quality-controlled
- Compliance with electronic legal material and accessibility requirements
- Integration with external applications for more robust functionality
Fairfax currently offers two solutions that leverage IBM Case Manager (ICM):
- SmartPAL - Permitting, Applications and Licensing
- eRegulations - Regulatory Publications solution
Both solutions are customizable to suit your business environment. Fairfax conducts a thorough requirements analysis as part of each implementation.